In case you are also looking to enable Server-Side Sync in general to enable Dynamics 365 App For Outlook, check this post – Summarizing D365 App For Outlook Setup in 3 steps with Exchange Online mailbox Enable this and Test & Enable the mailbox.You’ll find that the Appointments, Contacts and Tasks are not Enabled for Server-Side Synchronization Now that you know the Dynamics 365 App For Outlook is not abled for Appointments, Contacts and Tasks, next, you’ll need to go to Settings > Email Configuration > Mailboxes and switch view to show Active Mailboxes as My Active Mailboxes is usually set to Default.If you want to navigate to Dynamics 365 App directly and don’t seem to find it in your SiteMap, check this post – Dynamics 365 App For Outlook missing on SiteMap in CRM? Use shortcut link
Whether this is enabled for you or not is an optional setting and you end up seeing this error message –Įnable Tracking for Appointments, Tasks & Contacts If you are new to tracking, you probably also want to track the Appointments to Dynamics as well.
